8hi77 Terms & Conditions — Your Rights and Responsibilities

1. Introduction

Welcome to 8hi77. These Terms & Conditions ("Terms") apply to all users of the 8hi77 platform, accessible at https://8hi77.io and any associated mobile-optimised versions of the site ("the Platform"). 8hi77 is an online casino and sports betting platform designed specifically for players in Bangladesh, offering a wide range of gaming products including live casino, slots, crash games, and sports betting with a particular focus on cricket.

These Terms govern the entire relationship between 8hi77 and any registered or visiting user. They apply equally to all products, features, promotions, and services available through the Platform at any given time. These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between 8hi77 and its players.

8hi77 operates in good faith and expects the same from all players. Our goal is to provide a fair, transparent, and enjoyable online gaming experience to every adult player in Bangladesh. These Terms are designed to protect both players and the platform by establishing clear, consistent expectations for all parties.

2. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" refers to the 8hi77 website at https://8hi77.io, including all pages, features, and services available therein.
• "Player" / "You" / "User" refers to any individual who accesses, browses, registers, or otherwise uses the Platform.
• "Account" refers to the registered player account created by an individual upon successful completion of the 8hi77 registration process.
• "Balance" refers to the total funds held in a Player's account, including both real-money funds and any applicable bonus funds.
• "Bonus Funds" refers to any promotional credits, free spins, cashback, or bonus amounts granted by 8hi77 under specific promotional conditions, as distinct from real-money deposits.
• "Transaction" refers to any deposit, withdrawal, bonus credit, wagering activity, or fund transfer made via the Platform.
• "BDT" / "৳" refers to Bangladeshi Taka, the sole currency of operation on the 8hi77 platform.
• "Wagering Requirement" refers to the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.
• "Self-Exclusion" refers to a voluntary request by a Player to be temporarily or permanently restricted from accessing the Platform.

3. Eligibility

Access to and use of the 8hi77 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout the Player's use of the Platform:

• You must be at least 21 years of age. 8hi77 enforces a strict 21+ age policy and reserves the right to request proof of age documentation at any time.
• You must be accessing the Platform as a private individual for personal, non-commercial purposes.
• You must not be registered as a self-excluded player on 8hi77 or have been previously permanently banned from the Platform.
• You must not be an employee, contractor, director, agent, or immediate family member of any employee of 8hi77 or its affiliated entities.
• You must have the legal capacity to enter into binding agreements under the laws applicable to your jurisdiction.
• You must provide accurate, current, and complete information at the time of registration and keep that information up to date at all times.

8hi77 reserves the right to verify eligibility at any time and to suspend or close any account where eligibility requirements are found not to have been met, including retroactively where false information was provided during registration.

4. Account Registration

To access the full features of the 8hi77 platform, including real-money gaming and sports betting, players must register a personal account. The following terms apply to account registration and maintenance:

4.1 One Account Per Player

Each Player is permitted to hold only one registered account on the 8hi77 platform. The creation of multiple accounts, whether under the same identity or different identities, is strictly prohibited. If multiple accounts are discovered, 8hi77 reserves the right to close all associated accounts and forfeit any balances contained therein.

4.2 Accurate Information

Players must provide truthful, accurate, and complete information during registration, including their full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information at any stage constitutes a material breach of these Terms.

4.3 Account Verification (KYC)

8hi77 may, at its sole discretion and at any time, require a Player to complete identity verification as part of its Know Your Customer (KYC) procedures. Verification may include submission of a valid national identity card (NID), passport, or other government-issued identification document, along with proof of residential address. Failure to complete verification within a reasonable period may result in account restrictions or closure.

4.4 Account Credentials

Players are solely responsible for maintaining the confidentiality of their account username and password. Any activity conducted under a Player's account credentials is deemed to have been performed by that Player. 8hi77 accepts no liability for losses arising from unauthorised account access where the Player failed to take reasonable steps to protect their credentials. Players must notify 8hi77 immediately at [email protected] if they suspect unauthorised access to their account.

5. Deposits & Payments

All deposits on the 8hi77 platform are processed in Bangladeshi Taka (৳). The following terms govern all deposit transactions:

5.1 Accepted Payment Methods

8hi77 currently supports deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Supported payment methods are subject to change and Players should check the deposit page for the current list at the time of transaction.

5.2 Minimum Deposit

The minimum deposit amount on 8hi77 is ৳200 per transaction. There is no maximum deposit limit imposed by the platform, although individual payment providers may impose their own transaction limits.

5.3 Deposit Processing

Deposits made via mobile financial services including bKash, Nagad, Rocket, and Upay are typically credited to the Player's account within minutes of the transaction being confirmed by the payment provider. Bank transfer deposits may take longer depending on the processing schedule of the relevant institution.

5.4 Player's Own Funds

Players may only deposit funds from payment accounts that are registered in their own name. Depositing funds on behalf of another person, or accepting deposits from third parties, is strictly prohibited. 8hi77 reserves the right to request evidence that deposited funds originate from a payment account held in the Player's name.

5.5 Currency

All account balances, wagers, winnings, and withdrawals are denominated exclusively in Bangladeshi Taka (৳). 8hi77 does not process transactions in foreign currencies. No currency conversion fees are applied to transactions made in BDT.

6. Withdrawals

Players may request withdrawal of available real-money funds from their 8hi77 account subject to the following conditions:

6.1 Verification Requirement

Before a withdrawal can be processed, the Player's account must have completed identity verification (KYC). 8hi77 will not process withdrawal requests from unverified accounts. Players are advised to complete KYC as early as possible to avoid delays when withdrawing winnings.

6.2 Minimum Withdrawal

The minimum withdrawal amount is ৳500 per transaction. Withdrawal requests below this threshold will not be processed and will be returned to the Player's account balance.

6.3 Withdrawal Method

Withdrawals will be processed to the same payment method used for the most recent deposit, unless otherwise specified by the Player and approved by 8hi77. This policy is in place to prevent financial fraud and money laundering.

6.4 Processing Time

Withdrawal requests submitted to bKash and Nagad are typically processed within 24 hours of approval. Bank transfer withdrawals may take between 1 and 3 business days depending on the receiving institution. 8hi77 aims to review and approve withdrawal requests within 24 hours of submission during standard operating hours (Bangladesh Standard Time, UTC+6).

6.5 Wagering Requirements on Bonus Funds

Bonus funds and winnings generated from bonus funds are not eligible for withdrawal until the applicable wagering requirements have been met in full. Real-money funds deposited by the Player may be withdrawn at any time, subject to verification and minimum threshold requirements.

7. Bonuses & Promotions

8hi77 offers a range of promotional incentives to both new and existing players. All bonuses and promotions are subject to the following general terms, in addition to any specific terms communicated at the point of offer:

• All bonuses are subject to wagering requirements that must be satisfied before any associated winnings can be withdrawn. Wagering requirements will be clearly stated in the promotion terms.
• Bonuses are valid for the time period specified at the time of the offer. Bonuses not used within the specified period will expire automatically and cannot be reinstated.
• 8hi77 reserves the right to amend, suspend, or withdraw any promotion at any time and without prior notice.
• Promotional offers are intended for personal use only. Any attempt to exploit, abuse, or manipulate bonus structures — including through the use of multiple accounts, coordinated wagering strategies, or automated tools — will result in immediate disqualification and may result in account closure.
• 8hi77 reserves the right to refuse, withhold, or reclaim bonus funds in cases where misuse is suspected or confirmed.
• Certain games may be excluded from contributing to wagering requirements. Check individual promotion terms for applicable game restrictions.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the applicable wagering conditions.

8. Game Rules & Fair Play

All games available on the 8hi77 platform are provided by third-party game providers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules of each individual game are determined by the respective game provider and are made available to players within the game interface.

8.1 Random Number Generation

All casino games on 8hi77 that use random number generation (RNG) are certified by their respective providers to be fair and unpredictable. 8hi77 does not interfere with game outcomes and relies entirely on the RNG systems and certification of its game providers.

8.2 Sports Betting

Sports betting markets on 8hi77, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers internationals), football, kabaddi, and other sports, are offered at odds determined by the 8hi77 platform. Bets are settled based on official match results as reported by recognised governing bodies (ICC, FIFA, etc.). In the event of a dispute regarding a result, 8hi77's decision is final.

8.3 Malfunctions

In the event of a technical error, system malfunction, or game interruption, 8hi77 reserves the right to void affected bets and return staked amounts to the Player's account. 8hi77 accepts no liability for losses caused by technical disruptions beyond its reasonable control, including network outages, third-party platform failures, or force majeure events.

9. Prohibited Conduct

Players are strictly prohibited from engaging in any of the following activities on or in connection with the 8hi77 platform:

• Providing false, misleading, or fraudulent information at any point during registration, verification, or any subsequent interaction with 8hi77.
• Registering more than one account, whether under the same or different identity details.
• Using automated tools, bots, scripts, macros, or any software designed to artificially influence game outcomes or wagering patterns.
• Engaging in any form of collusion, match-fixing, or coordinated betting activity intended to gain an unfair advantage.
• Exploiting software errors, glitches, or loopholes in any game or platform feature. Any winnings generated through exploitation of a known or unknown error will be void.
• Depositing, wagering, or withdrawing funds obtained through criminal activity, including but not limited to fraud, theft, or money laundering.
• Accessing the platform for any purpose other than personal, non-commercial entertainment.
• Attempting to reverse-engineer, decompile, disassemble, or interfere with any software, system, or security mechanism of the 8hi77 platform.
• Harassing, threatening, or abusing 8hi77 staff, agents, or other players through any communication channel.

Breach of any of the prohibited conduct provisions may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant authorities where criminal conduct is suspected.

10. Intellectual Property

All content available on the 8hi77 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of 8hi77 or its content and game providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit any reproduction, redistribution, retransmission, publication, or commercial exploitation of any platform content without the prior written consent of 8hi77.

The 8hi77 brand name, logo, and all associated trade marks are the exclusive property of 8hi77. Unauthorised use of any 8hi77 trade mark or brand asset is strictly prohibited.

11. Privacy & Data

8hi77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms & Conditions. By using the Platform, Players consent to the collection and use of their personal data as described in the Privacy Policy.

8hi77 collects only the personal data necessary to provide its services, verify player identity, process transactions, and comply with applicable legal obligations. Player data is stored securely using industry-standard encryption and is never sold to third parties for commercial purposes unrelated to the operation of the Platform.

Players may request access to, correction of, or deletion of their personal data at any time by contacting [email protected]. Certain data may be retained by 8hi77 for a period required by applicable legal or regulatory obligations even after account closure.

12. Responsible Gaming

8hi77 is firmly committed to promoting responsible gaming practices. The Platform provides players with a suite of tools designed to support healthy gaming habits and prevent gambling from becoming a problem:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, limits can be reduced immediately but can only be increased after a mandatory cooling-off period.
• Session Time Limits: Players may set limits on the duration of their gaming sessions. On reaching the time limit, the player will be automatically logged out.
• Reality Checks: Periodic on-screen reminders of the time spent gaming are available to help players maintain awareness of their activity.
• Self-Exclusion: Players who feel that gambling is negatively impacting their wellbeing may request self-exclusion from the Platform. Self-exclusion requests are processed within 24 hours and can be set for periods ranging from 30 days to permanent exclusion.
• Account Closure: Players may request permanent account closure at any time by contacting [email protected]. Permanently closed accounts cannot be reopened.

8hi77 is a platform strictly for adults aged 21 and above. If you believe you have a gambling problem or are concerned about the gambling habits of someone you know, we encourage you to seek professional support. Contact our support team at [email protected] for guidance on self-exclusion and available resources.

13. Limitation of Liability

To the fullest extent permitted by applicable law, 8hi77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with a Player's use of, or inability to use, the Platform or any of its services. This includes, without limitation, any loss of profits, loss of data, loss of goodwill, service interruption, or the cost of substitute services.

8hi77 does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. 8hi77 makes no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of any content available on the Platform.

8hi77's total aggregate liability to any Player in connection with these Terms shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

14. Account Suspension & Termination

8hi77 reserves the right to suspend or permanently close any player account at any time and without prior notice in circumstances including, but not limited to, the following:

• Breach of any provision of these Terms & Conditions.
• Provision of false, fraudulent, or misleading information at registration or during subsequent verification.
• Suspected or confirmed engagement in any prohibited conduct as described in Section 9.
• Failure to complete identity verification (KYC) within a reasonable time period when requested.
• Receipt of a self-exclusion request from the Player or a legally authorised representative.
• Reasonable suspicion of money laundering, financial fraud, or any other criminal activity in connection with the account.

Where an account is suspended pending investigation, any balance held in the account will be frozen for the duration of the investigation. Where an account is permanently terminated due to a material breach of these Terms, 8hi77 reserves the right to forfeit the account balance in its entirety. In all other cases of account closure, the available real-money balance will be returned to the Player via their registered payment method following the completion of any applicable verification checks.

15. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with general principles of online gaming law and international commercial standards applicable in the jurisdiction in which 8hi77 operates.

8hi77 targets the Bangladesh market and designs its services for players located in Bangladesh. Players accessing the Platform from other jurisdictions do so at their own risk and are responsible for ensuring that their use of the Platform complies with any local laws that may apply to them.

In the event of any dispute between a Player and 8hi77, the parties will endeavour to resolve the matter amicably through direct communication via [email protected]. If a resolution cannot be reached through direct communication within a reasonable period, 8hi77 may refer the matter to an appropriate dispute resolution mechanism.

16. Amendments to These Terms

8hi77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 8hi77 will update the effective date displayed at the top of this document. In cases of significant amendments, 8hi77 may notify registered Players via email or through a notice displayed on the Platform.

It is the responsibility of each Player to review these Terms & Conditions periodically to ensure they remain aware of the current version. Continued use of the Platform following the posting of any amended Terms constitutes acceptance of those amended Terms. If a Player does not agree to the amended Terms, they must cease using the Platform immediately and may request account closure by contacting [email protected].

17. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the 8hi77 platform, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6)
• Language: English

When contacting support regarding a dispute or complaint, please include your registered username, a clear description of the issue, and any relevant transaction reference numbers. This will help our team resolve your query as efficiently as possible.